Grass-valley T2 Classic iDDR SP2 User Manual

June 11, 2010 T2 Maintenance Manual 1T2INTELLIGENT DIGITAL DISK RECORDERMaintenance ManualF0951006112JUNE, 2010

10 T2 Maintenance Manual June 11, 2010Finding Information Grass Valley Product SupportTo get technical assistance, check on the status of a questio

June 11, 2010 T2 Maintenance Manual 11Authorized Support Representative

12 T2 Maintenance Manual June 11, 2010Finding Information

June 11, 2010 T2 Maintenance Manual 13Chapter 1Product DescriptionThis chapter consists of the following: • "Overview Description" on page

14 T2 Maintenance Manual June 11, 2010Chapter 1 Product DescriptionOverview DescriptionThe T2 is a multi-channel video disk recorder that allows sim

June 11, 2010 T2 Maintenance Manual 15System DescriptionSystem DescriptionThe T2 is a video disk recorder based an a standard Windows computer with ex

16 T2 Maintenance Manual June 11, 2010Chapter 1 Product DescriptionPC SubsystemThe PC subsystem is intended to run application software running on t

June 11, 2010 T2 Maintenance Manual 17Front SubsystemFront SubsystemThe front subsystem provides user interfaces such as LCD, touch screen, JOG/Shuttl

18 T2 Maintenance Manual June 11, 2010Chapter 1 Product DescriptionStatus indicatorsThe following sections describe the visual indicators that commu

June 11, 2010 T2 Maintenance Manual 19Chapter 2Maintenance ProceduresThis chapter consists of the following:• "Cleaning the touch screen LCD&qu

2 T2 Maintenance Manual June 11, 2010 Copyright Copyright © Thomson, Inc. All rights reserved. Printed in the United States of America. Portionsof

20 T2 Maintenance Manual June 11, 2010Chapter 2 Maintenance ProceduresCleaning the touch screen LCDBuild up of foreign objects (such as soil, dust,

June 11, 2010 T2 Maintenance Manual 21Starting the maintenance modeStarting the maintenance modeRestart the T2 in the maintenance mode from CommandCen

22 T2 Maintenance Manual June 11, 2010Chapter 2 Maintenance ProceduresExiting the maintenance modeCAUTION: You must finish a diagnosis using the Mai

June 11, 2010 T2 Maintenance Manual 23Exiting the maintenance mode1.In the Maintenance Tools main screen, select Maintenance under "Next Boot Mod

24 T2 Maintenance Manual June 11, 2010Chapter 2 Maintenance ProceduresUsing the Maintenance ToolsThe Maintenance Tools is software for performing ma

June 11, 2010 T2 Maintenance Manual 25Media drive maintenance1. In the Maintenance Tools main screen, click X.• The Maintenance Tools is closed and th

26 T2 Maintenance Manual June 11, 2010Chapter 2 Maintenance Procedures2. Click Check Disk.3. Check the items under "Options" as necessary,

June 11, 2010 T2 Maintenance Manual 27Media drive maintenance1. In the Maintenance Tools main screen, click the Harddisk tab.2. Click Defragment.3. Cl

28 T2 Maintenance Manual June 11, 2010Chapter 2 Maintenance Procedures• Clicking Analyze performs only a defragmentation analysis. The analysis resu

June 11, 2010 T2 Maintenance Manual 29Data maintenance2. Click Consistency Check.3. Click Check Consistency.• A data consistency check begins and any

June 11, 2010 T2 Maintenance Manual 3Table of ContentsSafety Summaries...

30 T2 Maintenance Manual June 11, 2010Chapter 2 Maintenance Procedures4. Check the inconsistent information you want to delete, and then click Exec

June 11, 2010 T2 Maintenance Manual 31Data maintenance2. Click Initialize.3. Check the items you want to initialize under "Target".• Check D

32 T2 Maintenance Manual June 11, 2010Chapter 2 Maintenance Procedures1. In the Maintenance Tools main screen, click the Data tab.2. Click Backup.3.

June 11, 2010 T2 Maintenance Manual 33Data maintenance• Checking Media, Thumbnail files will back up the media files including the thumbnails.• Multip

34 T2 Maintenance Manual June 11, 2010Chapter 2 Maintenance Procedures2. Click Restore.3. Click Select to specify the XML file created upon the back

June 11, 2010 T2 Maintenance Manual 35System related maintenanceSystem related maintenanceAcquiring the system informationYou can acquire the system i

36 T2 Maintenance Manual June 11, 2010Chapter 2 Maintenance Procedures4. When you see the completion message, click OK.• A text format file containi

June 11, 2010 T2 Maintenance Manual 37Using the Windows desktop3. Check the log(s) you want to export under "Export targets".• Checking Appl

38 T2 Maintenance Manual June 11, 2010Chapter 2 Maintenance ProceduresNOTE: A recovery does not initialize the contents of the data drive (V: drive)

June 11, 2010 T2 Maintenance Manual 39Restoring to the factory default condition12. Click "New Size" for the D: drive and enter the same val

4 T2 Maintenance Manual June 11, 2010Table of Contents Media File System problems ...

40 T2 Maintenance Manual June 11, 2010Chapter 2 Maintenance Procedures

June 11, 2010 T2 Maintenance Manual 41Chapter 3Troubleshooting ProblemsIf you think there is something wrong (broken) with your T2, go through the f

42 T2 Maintenance Manual June 11, 2010Chapter 3 Troubleshooting ProblemsStep 1: Check configurationsMany times what appears to be a T2 fault is actu

June 11, 2010 T2 Maintenance Manual 43Keyboard problemsKeyboard problemsThe keyboard is detected during BIOS startup. The USB keyboard is detected wit

44 T2 Maintenance Manual June 11, 2010Chapter 3 Troubleshooting ProblemsMotherboard/BIOS startupA few seconds after startup, on the VGA monitor a bl

June 11, 2010 T2 Maintenance Manual 45I/O board unit problemsI/O board unit problemsTo test the I/O board unit, do the following:1. Configure an outpu

46 T2 Maintenance Manual June 11, 2010Chapter 3 Troubleshooting ProblemsFront panel problemsTouch screen LCD and control buttons problemsDVD drive p

June 11, 2010 T2 Maintenance Manual 472.5 inch removable drive bay problems2.5 inch removable drive bay problemsVideo problemsFor the corrective actio

48 T2 Maintenance Manual June 11, 2010Chapter 3 Troubleshooting ProblemsAudio problemsFor the corrective actions in this section, refer to the T2 Us

June 11, 2010 T2 Maintenance Manual 49Operational problemsOperational problemsFor the corrective actions in this section, refer to the T2 User Manual

June 11, 2010 T2 Maintenance Manual 5Safety SummariesGeneral Safety SummaryReview the following safety precautions to avoid injury and prevent damage

50 T2 Maintenance Manual June 11, 2010Chapter 3 Troubleshooting ProblemsStorage problemsUse the following sections if you suspect problems with your

June 11, 2010 T2 Maintenance Manual 51Checking the storage systemChecking the storage systemThe following section provides guideline for investigating

52 T2 Maintenance Manual June 11, 2010Chapter 3 Troubleshooting Problems

June 11, 2010 T2 Maintenance Manual 53IndexNumerics2.5 inch removable drive baytroubleshooting 47Aaudiotroubleshooting 48Bbattery replacement 6BIOSsta

54 T2 Maintenance Manual June 11, 2010Index log filesexporting 36Mmaintenance modedescription 20exit 22startup 21maintenance toolsdescription 24exi

6 T2 Maintenance Manual June 11, 2010Safety Summaries Battery ReplacementTo avoid damage, replace only with the same or equivalent type. Dispose of

June 11, 2010 T2 Maintenance Manual 7Certifications and CompliancesCanadian Certified Power CordsCanadian approval includes the products and power cor

8 T2 Maintenance Manual June 11, 2010Safety Summaries Laser ComplianceLaser Safety RequirementsThe device used in this product is a Class 1 certifi

June 11, 2010 T2 Maintenance Manual 9Finding InformationThis Maintenance Manual provides procedures for assessing and solving technical problems and p